Training

ITDS offers training for staff members of the University through a variety of methods.

Training to help you work from home

If you're not used to working off-site, the following short sessions are held online and will give you a chance to learn new skills and ask any questions you may have:

We're building new combinations to help people work in new circumstances. In the meantime, you can also visit the Working From Home With Technology.

Courses available

  • Aurora: managing publications

    Aurora is the University's web-based system for capturing and reporting research publications, outputs, professional activities and profile information.

    Click the link to find more information about the course on offer:

    For self help materials, see the Aurora Support page.

  • Cognos: business intelligence

    Cognos is a business intelligence tool for gathering, storing, analysing and providing access to data to help users make better business decisions.

    Click the links to find more information about the courses on offer:

  • Customer Relationship Management (CRM) system

    Oracle Service Cloud CRM enables customer-facing teams across the University to easily share and record information about our customers and our interactions with them. This promotes better customer service as the next interaction with a customer can be more easily tailored to their specific situation through viewing their interaction history.

    Staff who require access to the CRM must complete the Working with CRM online training available through MyUni.Ìý

    Complete the request form to get access to the online courses:

    Courses on offer:

    • Working with the CRM
    • Mailouts

    If you would like to do a refresher of any of the CRM training, please see the .ÌýIf you cannot access this course please request access to online courses.Ìý

  • Figshare

    Figshare is an online digital repository where researchers can preserve and share research outputs, including figures, datasets, software/code, images, videos, posters and presentations.

    Click the linkÌýto find more information about the courseÌýon offer:

    For self help materials, see the Figshare Support page.

  • FreezerPro (Biobank)

    FreezerPro is Biobank's laboratory information management system. See the Biobank website for more information about the facility.

    Training provided is only available to staff who will have the role of Researcher in FreezerPro.

    To book, please contact the Biobank ManagerÌýgeorget.reaiche@adelaide.edu.au

  • HPE Content Ma